Effective Date: April 02, 2025
If you are a Radex App user, this privacy notice applies to you. It explains what data we collect about you, what we do with it, when and why we share it with others, how long we keep it, how we secure it, what cookies are and what they (and similar technologies) do, what data is collected about you by third party service providers, and what choices you have to control your data.
By using Radex App you consent to these data practices.
This Privacy Notice describes how NETM S A S and our affiliates (collectively, “Radex App,” “we,” and “us”) collect, use, disclose, transfer, store, retain or otherwise process your information when you (“you,” “your”) download Radex App through a relevant app store and other services through the app or online at https://radex.app (collectively, “Services”).
This Privacy Notice applies to your use of our Services, and covers only information collected in connection with your access to and use of our Services. Please read this Privacy Notice carefully. By continuing to interact with our Services, you are consenting to the practices described in this Privacy Notice.
1. General
At Radex App, we care about your personal information, so we have prepared this Privacy Policy to explain how we collect, use, and share it. This Privacy Policy applies to Radex App websites, mobile apps, and related services (“Service”). By using the Service, you agree with data collection, use, and sharing of your personal information in accordance with the terms of this Privacy Policy. Please note that Radex App is constantly testing and improving product features. Any features discussed in this Privacy Policy may not be available to all users or in all jurisdictions.
2. Information We Collect
a. Activity Data & IP Addresses :
When you use the Service, we may generate data about your use of the Service, which may include your browser, device data and IP address. We will also generate data regarding your engagement in measure 5G EMF (Electro Magnetic Fields) activities on the Service.
b. Cookies:
When you access the Radex App website, we store certain data from your browser using cookies. A cookie is a piece of data stored on the user’s computer tied to data about the user. We use session ID cookies to confirm that users are not bots. If you do not want your data to be collected by cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, cookies may be necessary to provide you with certain features available on the website (e.g., customized information).
c. Google Analytics:
We use Google Analytics, which is a web analytics tool that helps us understand how users engage with our website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our site. These reports disclose website trends without identifying individual visitors.
d. Geolocation Information:
Radex App may collect the location of your device, device language, and location of your network provider for analytics and management of the service.
e. Device Information
Radex App may collect information about your device, including your hardware model, operating system, version and information about the device’s interaction with our Services for abetter understanding of our users.
How We Process Your Information
Radex App may process your personal information according to the following legal bases: to provide products or services you request, to promote Radex App legitimate interests, to comply with legal obligations, and with your consent. In particular, Radex App may process and share your personal information in the following ways:
a. Providing and improving the Service
Radex App will process your personal information to provide and improve the Service. For example, we will use the information to personalize EMF radiation content, detect and fix bugs, perform research, and provide customer service to you.
Radex App may share information with third parties that help us provide or improve the Service, including hosting providers such as Amazon Web Services, Microsoft Azure, Google Cloud Platform, search engine providers such as Google and Bing.
b. Communicating with you
Radex App will use the email address you provide to send you the following types of messages:
◦ Essential messages to support the operation of the Service.
◦ Messages to support the Radex App mission of research methodology to measure 5G EMF radiation.
◦ Announcements regarding changes to the Service or products.
◦ Announcements of new Radex App products, services, offers, or research opportunities.
c. Complying with law and preventing harmful activities
Radex App may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. Radex App may share the information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents or government agencies.
d. Personalized advertising
Radex App may process and share your personal information for the purpose of providing you with personalized advertising. To provide personalized advertising, we work with a variety of third-party advertising networks, marketing analytics service providers, and website analysis firms, such as Google, Facebook, LinkedIn, and X Corp. These third-party advertising service providers collect and use personal information about your visits to and use of the Service, as well as other websites, in order to serve you with advertisements and content tailored to meet your preferences and likely interests, and better understand ad effectiveness. Aggregate demographic and interest data will also be used for market research purposes.
e. Anonymous information
Radex App may process aggregated, de-identified, or otherwise anonymous or anonymized information for any purpose. Such information is not considered personal information.
▪ Your Data Subject Rights
You also have the following rights in relation to the personal information we hold about you, in addition to any other rights required by applicable law:
◦ Know what personal information we have collected about you.
◦ Access a copy of the personal information that we hold about you.
◦ Know what personal information about you we have shared with third parties.
◦ Not be discriminated against for exercising your data subject rights.
◦ Request that we delete any personal information we have collected from you.
◦ Request that we correct any inaccurate personal information about you.
Please note that these rights are not absolute and Radex App may refuse requests to exercise data subject rights if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with a Radex App service or prevent us from delivering a service.
▪ Data Retention
Radex App may retain certain information longer if necessary to provide our Service, defend our legitimate interests or those of third parties, comply with legal requirements, resolve or defend ourselves in disputes, investigate misuse or disruption of the Service, or perform agreements. We may also retain anonymous data indefinitely.
▪ Links to Third-Party Websites
The Service may contain links to other websites. Radex App is not responsible for the content or privacy practices of other websites, including any personal or financial information collected by third-party payment processors. We encourage users to be aware of the privacy policies of other websites they visit. This Privacy Policy applies only to information collected by Radex App. Any time you click on a link (including advertising banners) or submit your personal information to a third-party website, you will be subject to that third party’s privacy policies.
▪ Privacy Policy Updates
We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website and we will indicate the date these terms were last revised at the page of the Privacy Policy. Any revisions to this Privacy Policy will become effective at published.
▪ Supplemental Terms in Certain Jurisdictions
In some jurisdictions, the Service may be subject to supplemental privacy policies or local laws. For users in those jurisdictions, the applicable supplemental privacy policies and local laws will take precedence over this Privacy Policy to the extent they conflict.
Contact Us
NETM S A S. is the data controller of your data for the purposes of the General Data Protection Regulation (“GDPR”) and any relevant other legislation. Radex App headquarters are located in Colombia at:
NETM S A S
CL 80A 111C -35
Bogota, Colombia
Phone: +57 601-752-5806
For all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact us at privacy@radex.app
For all support inquiries, please contact us at contact@radex.app